One of my favorite quotes is - “The opposite of love isn’t hate, it’s indifference”. I love it because of how it applies to success & failure, and how I run my business with passion. Here’s what I mean —
A few years ago my team experienced a colossal failure. We lost a huge deal that I had spent tons of resources, energy, and money on. Our entire team felt the failure reverberate from top to bottom, and it sucked.
After my emotions had settled, I jumped in and passionately did a thorough post-mortem.
What could we have done differently?
What was the turning point?
What was my blind spot?
What question did I not ask?
What red flag did I not see?
What service could we have done better?
I realized through my failure-deep-dive that by missing the mark and losing the deal, I was given a huge opportunity to pivot.
For the next several weeks I tweaked a few things and revamped one big process that had been causing us some customer service issues. I worked my ass off for those weeks making sure the revamp was the right move and committed to the change. And then after I was happy with it, right back to the grind and up the success ladder we went. 🔥
I’ve rephrased the quote above and live by this.
“The opposite of succeeding isn’t failing — it’s giving up.”
If you aren’t satisfied, are still hungry, and still have further to go, a failure won’t set you back. It’ll realign you but it won’t kill you. If you didn’t succeed, you didn’t fail. You just gave up. Failing is part of succeeding. One doesn’t happen without the other.
Holly Meyer Lucas is an award winning, top producing real estate leader and the founder of the Meyer Lucas Real Estate Team at Compass. Based in Jupiter, Florida and servicing the Palm Beach area of South Florida, Holly and her team of agents use cutting edge marketing techniques and analytics to drive their luxury home sales. While Holly is known nationally for her work with professional athletes and their families, she and her team treat every client like an MVP. To learn more about Holly and the Meyer Lucas Team, including seeing our current listings, please visit http://www.meyerlucas.com